How can we help you?
In addition to saving money on your energy bills, you can also depend on Spark Energy to answer all your questions and assist with your energy needs.
If you are a Spark Energy Customer who wants to contact a Customer Service Representative, please call or email:
Enrollment Support
Customer Enrollments are conducted through a simple online process. If you need help enrolling as a customer, please contact Customer Support.
Existing Spark Energy Customer Support
Spark Energy Customer Care Contact Information
| Phone | 1.877.547.7275 |
| Toll Free Fax Number | 1.877.374.8007 |
| customercare@sparkenergy.com Spark Energy will respond within one business day. |
Spark Energy Customer Care Hours of Operation
| Texas | 7AM - 7PM CST M-F and Sat 9AM-4PM |
| Other Markets | 7AM - 5PM CST |
You must have an active Customer account to contact our Spark Energy Existing Customer Support Team. You will have an active account after you Enroll as a Customer through Ampegy and are then considered a Spark Energy Customer. You will need to have your account number on hand when contacting this support team.
Local Market Spark Energy Customer Care
Spark Energy Market Contact Information
| Electricity - Residential | Phone Number |
|---|---|
| Maryland - Baltimore Gas & Electric | 1-800-411-4389 |
| New York - Con Edison | 888-8SPRKNY (888-877-7569) |
| New York - NIMO | 1-866-325-6449 |
| Pennsylvania - (PP&L) | 1-877-374-8011 |
| Texas - ERCOT | 1-888-772-7566 |
| Houston Local | 713-600-2699 |
| Electricity - Commercial | Phone Number |
|---|---|
| Maryland - Baltimore Gas & Electric | 1-800-411-4389 |
| New York - ConEd | 888-8SPRKNY (888-877-7569) |
| New York - NIMO | 1-866-325-6449 |
| Pennsylvania - (PP&L) | 1-877-374-8011 |
| Texas - ERCOT | 1-800-780-9202 |
| Houston Local | 713-977-5611 |
| Natural Gas - Residential & Commercial | Phone Number |
|---|---|
| California - PG&E | 1-866-288-2874 |
| Illinois - Peoples Gas and North Shore Gas | 1-800-411-4391 |
| Illinois - NICOR | 1-877-228-9427 (URS2BUYGAS) |
| Indiana - NIPSCO | 1-877-228-9427 (URS2BUYGAS) |
| Maryland - Baltimore Gas & Electric | 1-800-411-4387 |
| Michigan - Consumers Energy | 1-800-477-5050 |
| New York - NIMO | 1-866-295-6449 |
| New York - ConEd | 888-8SPRKNY (888-877-7569) |
| New York - Keyspan / National Grid | 1-877-228-9427 |
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